Datasets

For our analyses, we collected data from two websites, namely tripadvisor.com and booking.com, which provide users' generated contents as reviews of touristic structures.

TripAdvisor

The TripAdvisor's dataset is composed of:

  • the features of the structures in the province of Lucca
  • the reviews of the structures in the province of Lucca
  • the profiles of all the reviewers who wrote at least a review in the province of Lucca
  • all the reviews written by the above-mentioned reviewers

For the TripAdvisor dataset, three kinds of structures are available, i.e. attractions, hotels and restaurants.

Number of review per structure type:

structure type number of reviews
attraction 34315
hotel 71365
restaurant 204308

The structure type "attractions" includes items like "things to do" and "place to visit".

Booking

The Booking dataset includes only reviews referred to hotels and it was collected between June 2016 and August 2016. In particular, we considered the reviews of hotels in Lucca, New York and Paris. For each city, we selected only hotels with more than 1000 reviews, regardless the language they were written.

Number of reviews per city:

city number of reviews
Lucca 53730
NewYork 182438
Paris 93164